3645 Marketplace Blvd. Ste# 130-126, East Point, GA 30344

WE PROVIDE FIRST-CLASS Medical Courier &
Logistics Services
Not just better medical courier services, but a better healthcare logistics experience serving medical facilities through pro-active specimen management, customized scheduling options, and safe and timely transport. Schedule My Demo mouse
Who uses 4QL

4QL Solutions specializes in same-day collection and transport of time-sensitive, temperature controlled, and confidential healthcare items. Our courier & logistics solutions are extremely flexible, and are suitable for a variety of organizations and departments. Some of the most common include:

Laboratories
Hospitals
CLINICS
Blood Banks
HOW 4QL Can help your Organization

We align your organization with a full suite of courier & logistics solutions that includes:

Professional
Uniformed Couriers

4QL couriers are easily identifiable in company branded uniforms, and are trained and certified in handling Category A & B infectious substances.

Customized
Scheduling options

We offer flexible and customized pickup and delivery time-frames to accommodate your lab’s scheduling constraints, and clinic network hours of operation.

Auditable
Chain of custody

Meet regulatory demands with our clear and concise chain of custody records for specimen collection and delivery that is easily accessible in real-time.

Responsive
Dispatch Support

Let our friendly service desk, that is manned by experienced team members, manage your incoming dispatch related calls, and serve as a liaison between your lab and clinic network.

Self-service
Customer portal

Instantly gain access to a convenient portal equipped with an address book, and logins for both your staff and clinic network to schedule requests online, review order history, print shipping labels, export data, and more 24/7.

Consistent
Data transparency

Allow your staff and clinic network to instantly access data including real-time incoming sample volume, POD, and chain of custody that may be downloaded to the file format of their preference.

Your logistics partner for success

As a comprehensive courier & logistics solution, 4QL goes beyond the core activities of pickup and delivery. We empower your organization with the ability to successfully meet the unique challenges of your specific courier requirements in order to achieve the overall goal of improving your business operations.

Improve your customer’s experience

Whether your customers choose to schedule their courier request online or via phone, they are guaranteed to receive a seamless customer experience that removes all doubt as to whether their courier request will be managed with the utmost professionalism and care.

Increase quality control & assurance

We pride ourselves on having a consistent reputation for data transparency, accuracy, and reliability. Our proven chain of custody processes ensures that all items collected and delivered are fully traceable during the entire courier trail to ensure that all items were handled as instructed.

Reduce lost or misplaced specimens

We follow a strict documented chain of custody process that alerts our team of any discrepancies before items are in transit to your facility. Each and every item is accounted for in order to maintain the quality of each sample, and the quantities collected while in transit.

Expand your courier service coverage areas

Whether your clinic network includes the metro area, or your network expands across a wide swath of geography to include rural and remote areas, our flexible routing options can accommodate your expanding customer base so that you have no customer left behind.

OUR PROCESS
S

electing the right courier partner for your organization is a very important task, and the right partner can implement services while preventing any interruption in your business operations. At 4QL, we make establishing courier services for your organization extremely simple. Our pricing is predictable and transparent, and we do all of the legwork to help you establish services so that you can begin enjoying your courier benefits immediately. Our process starts with a thorough discovery call to quickly determine your specific courier needs.

ACTIVATION

After agreeing to partner with 4QL  through a signed contract agreement, we will design a customized courier solution based on your courier requirements, scheduling constraints, site locations, and your organization’s desired go-live date. Typically our  courier services can begin within 5 days upon receipt of a signed agreement. Larger and more customized solutions can be launched within one to three weeks.

IMPLEMENTATION

During this phase, we establish your scheduling time-frames, set up your customer portal access for both your staff and clinic network, as well as design custom tracking, online ordering tools, reporting, and notifications based on your specific operations and chain of custody requirements. There is little to no involvement from your staff during this phase outside of providing us with all of your participating clinic site locations.

EXECUTION

Upon successful activation of all pickup and delivery expectations, we perform a kickoff call and lab site visit  to align all requirements with the systems and people we have put in place to execute your courier services. We are with you at every stage to ensure that your organization and clinic network experiences a seamless transition to begin services on your desired go-live date.

Positive customer experiences that create an increased RETURN ON INVESTMENT (ROI)

Improved proactive customer service, and the prevention of missed pickups and lost samples are immediate ROI benefits that our clients enjoy. In addition to these factors, our clients experience on average a 38% savings per year using 4QL vs in-house couriers, or courier companies with minimal or dated technical resources.
Provide the
BEST
For your EMPLOYEE & clinic network
4QL is the definitive choice for organizations ready to thrive by gaining a competitive edge in service, productivity, and efficiency. Here are two ways you can learn more today.
1.

Schedule A Demo

Schedule a discovery call with our team to discuss your business requirements, and get a full demonstration breakdown of everything 4QL can do for your organization. This option is recommended for re-occurring courier needs.

2.

Get A Quick Quote

If you are currently a client, or a customer of a 4QL client, you may access your customer portal to easily receive pricing information and begin enjoying your courier services today. If you do not have your login credentials, you may contact us at 678-631-9470.

Preferred vendor approval process
Have a vendor packet or rfp already generated? submit your criteria here, and we will be happy to review and promptly respond to your requirements!