We are happy to assist you 24/7 with your courier scheduling needs.
We may be reached via phone support directly at 678-631-9470 x 1, or toll-free at 1-866-518-7752 x 1.
- (If your account was setup with a dedicated phone number for scheduling courier requests, please be sure to use the number you were provided in order to ensure a seamless pickup/delivery.)
Please be sure to have the following information available:
- Name of the location you are sending items/samples to
- Your name (first and last is preferred)
- Name of your location (Ex: ABC Medical Clinic)
- Temperature type needed (Ex: Ambient or Refrigerated)
- Quantity (We understand that these details may change by the time of your courier’s arrival.)
You will be provided with a confirmation/tracking number for your records.
We look forward to assisting you!