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How Can we help you?

Scheduling

  • How do I setup our 4QL courier account?
  • How can I schedule courier requests online?
  • How can I schedule courier requests through phone support?
  • When can I schedule courier requests?
  • If I have missed the cutoff time to schedule a courier request for my location, when can I expect my items to be picked up?
  • Can our office receive email confirmations for courier requests that we have scheduled for our location?
  • Our location has special hours today, can we request alternative courier instructions to be followed today?
  • How can we change our pickup/delivery instructions?
  • How can we request our online login credentials?
  • What happens if we missed our cutoff time for scheduling a courier request?
  • What is an in-network provider?

Resources

  • How can I print a shipping label for my packages?
  • How can I track my courier requests?
  • How do I package a specimen?
  • How do I package a necropsy?
  • Does 4QL provide ice packs for our office to keep?
  • How will I be able to identify our courier?
  • How do I use my customer portal?
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  • How will I be able to identify our courier?

How will I be able to identify our courier?

4QL couriers are uniformed with company polo style uniform shirts that are black with a red 4QL logo/emblem ALONG WITH a 4QL picture ID badge, and will announce that they are picking up your specified account samples.

Should you have any questions about identifying your courier, please do not hesitate to contact us at 678-631-9470.

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Updated on 07/10/2022
Does 4QL provide ice packs for our office to keep?How do I use my customer portal?
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