3645 Marketplace Blvd #130-126, East Point, GA 30344
FAQ
FREQUENTLY ASKED QUESTIONS

At 4QL, we care about your deliveries just as much as you do. We provide reliable and professional same-day delivery services throughout the Greater Atlanta area, allowing businesses to meet and exceed their customer’s expectations.

Our intuitive technology combines the use of a multi-user capable customer portal with various label printing options, automatic tracking and notification updates that allow businesses to be alerted immediately on the status of their shipment requests,  and professionally trained drivers that aid in enhancing the overall customer experience of their business brand. 4QL helps businesses keep their operations running smoothly at all times, while serving their customers with a level of fast and exceptional service that is unmatched.

GOT QUESTIONS?
WE HAVE ANSWERS

4QL currently serves the Atlanta market with pickup and delivery solutions  throughout the state. If you have an out-of-town or out-of-state request, our Hot Shot services will do the job!

If you are in need of service today, we can get your account set up in minutes.

To set up your account, please contact us at 678-631-9470, or complete our new customer inquiry form to get started with service today, as well as receive your login credentials for future service requests. Setup only takes a few minutes for same-day or hot shot services. We will quickly collect information about your pickup and delivery request & requirements, and get you taken care of in no time!

To establish scheduled/route or dedicated services, we follow the same process as mentioned above, and gather a few more pertinent details to ensure we meet your business requirements. Depending on your business requirements, we can get services started for you within 2-5 business days!

If you are an established client, or a customer of one of our existing clients you may easily login to your account to request service using the login credentials provided to you from your representative. Follow the steps listed below to set up a delivery request:

  • Login to your customer portal
  • Select Order Entry from the home page
  • Provide the pickup and delivery information of your request as well as any special instructions
  • Select the level of service desired
  • Review your order and click the “Submit Order Now” button
  • Once you have submitted your order, a confirmation page will appear revealing the order details you have submitted.

You may also request service via phone at 678-631-9470 to set up a delivery!

Our same-day services provides 3 options to choose from based on the level of urgency of your shipment request. The latest that this service can be requested is 4:00pm for same day assistance.

If you have a service request that still needs to be taken care of after the 4pm cutoff time and on the same-day, our hot shot services are able to easily accommodate for local, across town, or across state requests.

Our scheduled/route & dedicated service requests are built to the requirements of your business that would have been established during on boarding to meet your time constraints. If any of your requirements have changed, please contact us at 678-631-9470, or contact your account representative directly so that we can promptly update your requirements.

For new or potential clients:

  • Please fill our our new client inquiry form, or call us directly at 678-631-9470 to receive pricing for your delivery request.

For current clients:

  • Please login to your account via your customer portal, and use the “Order” form to provide the details of your service request in order to get real-time pricing of your request.

Most definitely!

Although the majority of our customers are businesses, we still have customers who use our services for personal assistance such as critical document delivery, will-call order pickups, mail service, family emergencies, errands, and more.

If you are in need of service today, contact us at 678-631-9470 so that we can learn about your delivery needs and promptly assist you!

We offer a range of vehicles to choose from to meet the demands of your delivery request, including:

  • Cars
  • Trucks/ mini vans
  • Cargo Vans
  • Sprinter Vans
  • Box trucks are available upon request to accommodate larger deliveries or special accommodations

To set up service using one of the vehicle types mentioned above, simply contact us directly at 678-631-9470, or via email at deliverit@4qlsolution.com.

4QL drivers are equipped with branded uniform shirts, as well as employee badges for easy and safe recognition.

CONTACT US
GET STARTED TODAY
Our team can be reached Monday-Friday, from 8am-6pm, Eastern Standard Time. For immediate assistance, please contact us at 678-631-9470, or feel free to provide us with a few details below so that we can assist you promptly with your request.
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PICKUP & DELIVERY Services
We welcome the opportunity to serve you. 4QL serves as a vital link to various industry’s supply chain, as we enable businesses to access same day delivery for time critical and life saving delivery solutions throughout the metro Atlanta and surrounding areas.