3645 Marketplace Blvd #130-126, East Point, GA 30344
FAQ
FREQUENTLY ASKED QUESTIONS

At 4QL, we care about your deliveries just as much as you do. We provide reliable and professional same-day delivery services throughout the Greater Atlanta area, allowing businesses to meet and exceed their customer’s expectations.

Our intuitive technology combines the use of a multi-user capable customer portal with various label printing options, automatic tracking and notification updates that allow businesses to be alerted immediately on the status of their shipment requests,  and professionally trained drivers that aid in enhancing the overall customer experience of their business brand. 4QL helps businesses keep their operations running smoothly at all times, while serving their customers with a level of fast and exceptional service that is unmatched.

GOT QUESTIONS?
WE HAVE ANSWERS

4QL currently serves the Atlanta market with pickup and delivery solutions  throughout the state. If you have an out-of-town or out-of-state request, our Hot Shot services will do the job!

If you are in need of service today, we can get your account set up in minutes.

To set up your account, please contact us at 678-631-9470, or complete our new customer inquiry form to get started with service today, as well as receive your login credentials for future service requests. Setup only takes a few minutes for same-day or hot shot services. We will quickly collect information about your pickup and delivery request & requirements, and get you taken care of in no time!

To establish scheduled/route or dedicated services, we follow the same process as mentioned above, and gather a few more pertinent details to ensure we meet your business requirements. Depending on your business requirements, we can get services started for you within 2-5 business days!

For urgent or immediate requests:

  • Our Quick Quote tool will provide you with immediate pricing based on your shipping details, and a 4QL courier will promptly take care of your request. You may also call us directly at 678-631-9470 if additional assistance is needed.

If you are an established client, or a customer of one of our existing clients you may easily login to your account to request service using the login credentials provided to you from your representative. Follow the steps listed below to set up a delivery request:

  • Login to your customer portal
  • Select Order Entry from the home page
  • Provide the pickup and delivery information of your request as well as any special instructions
  • Select the level of service desired
  • Review your order and click the “Submit Order Now” button
  • Once you have submitted your order, a confirmation page will appear revealing the order details you have submitted.

You may also request service via phone at 678-631-9470 to set up a delivery!

For one-time requests, orders may be placed up until 6:00pm online. For afterhours or weekend requests, please contact us directly at 678-631-9470.

For Customer Accounts, our services are available to meet your time constraints. Daily collections, or scheduled collections and delivery to meet your specific delivery demands. Our services are fully customizable to meet your business requirements and your customer’s demands.

For urgent or immediate requests:

  • Our Quick Quote tool will provide you with immediate pricing based on your shipping  details, and a 4QL courier will promptly take care of your request. You may also call us  directly at 678-631-9470 for additional assistance.

For an established courier plan for your business:

  • If you are seeking a courier partner for your business, have recurring needs, or have questions on how to add courier services to your business, please provide us with a few details related to your business and courier needs by clicking on this link. We are ready to help you!

For current clients or customers of 4QL client’s:

  • Please login to your account via your customer portal, and use the “Order” form to provide the details of your service request in order to get real-time pricing of your request.

Most definitely!

Although the majority of our customers are businesses, we still have customers who use our services for personal assistance such as critical document delivery, will-call order pickups, mail service, family emergencies, errands, and more.

If you are in need of service today, contact us at 678-631-9470 so that we can learn about your delivery needs and promptly assist you!

We offer a range of vehicles to choose from to meet the demands of your delivery request, including:

  • Cars
  • Trucks/ mini vans
  • Cargo Vans
  • Sprinter Vans

To set up service using one of the vehicle types mentioned above, simply contact us directly at 678-631-9470, or via email at deliverit@4qlsolution.com.

4QL drivers are equipped with branded uniform shirts, as well as employee badges for easy and safe recognition.

4QL offers a range of customized courier services to meet your business demands and items in transit requirements. We assist a variety of medical teams with:

  • Refrigerated courier services
  • Ambient courier services
  • Frozen courier services (Available with routed services)

All transport coolers, temperature sensors, and equipment are provided by 4QL and properly sanitized to maintain integrity of samples, and  ensure safe transit and handling of your items.

CONTACT US
GET STARTED TODAY
Our team can be reached Monday-Friday, from 8am-6pm, Eastern Standard Time. For immediate assistance, please contact us at 678-631-9470, or feel free to provide us with a few details below so that we can assist you promptly with your request.
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PICKUP & DELIVERY Services
We welcome the opportunity to serve you. 4QL serves as a vital link to various industry’s supply chain, as we enable businesses to access same day delivery for time critical and life saving delivery solutions throughout the metro Atlanta and surrounding areas.