4th Quarter Logistics Solutions, LLC (4QL Solutions) specializes in Urgent, On-Demand, Scheduled, Hot Shot, and Route pick up and delivery services, performing with a 99.79% on-time track record.
Our fleet includes cars, trucks, sprinter vans, and large cargo vans, accompanied by both professional and uniformed couriers, and vetted experienced contractor agents.
We handle hundreds of time-critical deliveries for area businesses across various industries, all with unique and demanding requirements. Our couriers are equipped with the necessary supplies and equipment needed to handle each job effectively, and we have a proven track record of delivering on time and with ease. Our service times are the fastest available in the city, and we pride ourselves on having developed a team of professionally trained logistics professionals that ensure your items arrives on time, and in proper condition.
4QL Solutions’ management team is comprised of experienced and forward-thinking transportation professionals who are constantly keeping up with the latest trends and demands that our customers face on a daily basis.
4QL Solutions obtains a proof of delivery signature for every pickup and delivery request performed. You never have to wonder when your package was delivered, or who signed for it as this information is automatically provided to you in real-time.
4QL Solutions provides paperless electronic billing, and reports customized to your company specifications. Our billing is simple, informative, and available on a weekly, semi-monthly, and monthly basis for business accounts. Invoices are able to be easily viewed directly in your customer portal account. 4QL Solutions also has the ability to email invoices based on your specific business needs.
Our Customer Web Portal is designed with a multitude of tools that allow you, the customer to submit orders, track shipments, and manage addresses. Orders may be submitted and tracked from within the web portal, and data may be exported as needed to Excel, CSV, or PDF files easily through your account.
In addition to our online customer portal, order requests may also be made:
- via phone at: 678-631-9470
- via email at: firstname.lastname@example.org
4QL Solutions utilizes the latest state of the art dispatching software to monitor, track, and control each delivery. Our technology alerts our dispatchers and drivers to potential late situations before they occur. Courier’s locations are continuously monitored through smartphone GPS tracking to ensure accurate and prompt ETA for all deliveries.
These automated processes benefit your business, brand, and your team with increased time savings, fewer manual processes, and significant cost savings when it comes to your shipping needs- whether it’s across town, out of town, or out of state.
Our mission is to build long-term value with our customers, optimize their customer’s experience, and ultimately represent the strategic delivery partner that our customers can rely on through quality service, forward-thinking people, and proven technology.
To create an exceptional customer experience… one delivery at a time.
Ebonique is a native Houstonian, and she brings over 20 years of professional experience across various industries with customer service being at the core of all her functions.
She founded 4th Quarter Logistics Solutions (4QL) in 2017 in the Greater Atlanta area with one goal in mind, to deliver an exceptional customer experience. With the help of a growing team who are all dedicated to this common goal, 4QL has become a preferred courier delivery partner for small-midsize businesses/organizations in the area.
She holds a Bachelor of Business Administration degree in Supply Chain Management, and is fully trained in project management professional methodologies.
As someone who is genuinely passionate about effective customer service, Ebonique incorporates this method into 4QL’s mission, processes, techniques, and execution.