[betterdocs_multiple_kb]
Scheduling
11
- How do I setup our 4QL courier account?
- How can I schedule courier requests online?
- How can I schedule courier requests through phone support?
- When can I schedule courier requests?
- If I have missed the cutoff time to schedule a courier request for my location, when can I expect my items to be picked up?
- Can our office receive email confirmations for courier requests that we have scheduled for our location?
- Our location has special hours today, can we request alternative courier instructions to be followed today?
- How can we change our pickup/delivery instructions?
- How can we request our online login credentials?
- What happens if we missed our cutoff time for scheduling a courier request?
Processes
6
- How does 4QL plan for pickup & deliveries?
- How does 4QL provide accurate specimen tracking?
- How does 4QL manage the scheduling process of courier requests from our provider network?
- What involvement do you require from our organization before and after setting up courier services with 4QL?
- How is 4QL involved in the process of adding or removing locations from our courier account as they arise?
- How does 4QL manage the prevention of missed pickups and/or lost samples?
Solutions
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- What items does 4QL transport?
- What can we expect from the 4QL medical courier team?
- My medical organization requires daily pickup & delivery from a large network within a wide coverage area. Can 4QL accommodate these requirements?
- How does 4QL assist with reporting and documentation?
- What are our billing options?
- What benefits will our organization experience by partnering with 4QL?
- Are 4QL medical couriers uniformed?
- Does 4QL provide access to online scheduling and tracking tools for our provider network?
- Our medical organization requires strict specimen handling procedures, does 4QL accommodate these type of requirements?
- Does 4QL offer weekend courier services?
