3645 Marketplace Blvd. Ste# 130-126, East Point, GA 30344
Features
Dedicated Account Manager
4QL assigns your business with a primary point of contact who is responsive to handle any urgent matters, and understands your customers’ expectations so that they are met accordingly.
Uniformed Couriers
Not only do our couriers provide the utmost priority and care when transporting your healthcare items, but they are also easily identifiable with uniformed company shirts and visible ID badges while performing their courier tasks.
Custom Scheduling Options
4QL designs flexible courier routes based on your specific scheduling requirements, including same-day, route, will-call, and STAT pickups.
Seamless On-boarding
We do the legwork to get you and your team on-boarded with no server or software to download. Once you become a client, simply login to access all available tools.
Local & State-wide Coverage
Whether your provider network is local, or your collection sites include rural and smaller remote locations, we can build a coverage route to meet your geographic requirements.
Customized Order-Entry Form
Ensure a seamless order management process that starts when a provider submits a courier requests. 4QL keeps your provider network informed on your facilities regulatory requirements, including specific ordering instructions, service availability, scheduling options, pricing, etc., with our customized order entry forms that are accessible through the customer portal. This makes the entire ordering process flow seamlessly across all touch points with everyone informed of what to expect.
SPECIMEN TRACKING
Gain full and instant online transparency of specimen data including item type, quantity, and tracking and traceability of all items collected from pickup to lab delivery.
ROUTE OPTIMIZATION
Streamline your day-to-day operations with our effective and efficient routing initiatives that may be customized to meet your facilities time specific scheduling expectations.
REAL-TIME TRACKING
Our proactive real-time courier tracking affords us with the ability to manage any unforeseen challenges or delays that could impact time or temperature constraints, and make the appropriate changes as necessary, while allowing your facility the opportunity to continue doing business without interruption.
Proof of Delivery
Boost efficiency through an auditable chain of custody with instant clear and concise proof of delivery documentation, that includes collection and delivery timing information, and location status.
Online order management
4QL equips your provider network with a quick, convenient, and 24/7 way to log on at their convenience and quickly submit courier requests online. They'll receive instant online updates on the status of their requests, and they'll have greater confidence that their requests were received and will be picked up on time.
MULTI-USER LOGIN CAPABILITY
Improve customer relations with our multi-user portal access. This features allows your admin team to have a birds eye view of all incoming/outgoing orders for your facility. In addition, your provider network will have access to their own individual login credentials to submit and view their specific location's order requests and view tracking history.
ANALYTICAL REPORTS
Our reporting feature allows our clients to manage specimen analysis and data exchange in various ways to assist departments including Accounting, Compliance, Staff Scheduling, and more. Data may be sorted by varying categories, and exported to file formats that includes Excel, PDF, and CSV documents.
PACKAGE LABEL OPTIONS
Conveniently print shipping labels, waybills, and bill of ladings with barcode capabilities directly from your customer portal account.
Online Billing & Invoicing
4QL provides flexible invoicing options which includes invoices that may be accessed directly through your customer portal, or external paperless electronic billing and reports that are customized to meet your company's specifications.
same-day

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New Accounts
Sales
Dispatch
Customer Service
Route

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New Accounts
Sales
Dispatch
Customer Service
Scheduled

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New Accounts
Sales
Dispatch
Customer Service
STAT

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  • Incididunt ut labore et dolore magna aliqua
  • Enim ad minim veniam, quis nostrud
  • Exercitation ullamco laboris nisi ut aliquipea
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New Accounts
Sales
Dispatch
Customer Service
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