electing the right courier partner for your laboratory is a very important task, and the right partner can implement services while preventing any interruption in your business operations. At 4QL, we make establishing courier services for your organization extremely simple. Our pricing is predictable and transparent, and we do all of the legwork to help you establish services so that you can begin enjoying your courier benefits immediately. Our process starts with a thorough discovery call to quickly determine your specific courier needs.
If you are seeking to offer courier services across a specific region, or a densely populated provider network, our same-day courier service is the best solution for guaranteed coverage.
This option allows your laboratory operations to choose a designated 3-5 hour pickup window, and supply your provider network with access to on-demand booking via phone, or via an online self-service portal, up until the pickup windows cutoff time. All items collected are delivered to your laboratory by the agreed upon same-day delivery time.
Our same-day medical courier delivery service is the most flexible option for laboratories who want to offer same-day specimen pickup and delivery that include customized scheduling and coverage options.
Our scheduled & routed courier services are ideal for pre-established pickup locations on specific days/times.
This option allows for your laboratory operations to either provide our team with a list of your provider network locations along with the established pickup days/times for each location, or we can easily create and optimize a route to meet your provider locations scheduling requirements. Both options guarantee that courier pickups are made within your lab’s time constraints. Local, statewide, and interstate courier coverage is available 24/7.
In addition to a preset schedule, this option allows both your lab administrator(s) and provider network to have full access to our electronic tracking system, with the capability to download chain of custody information in Excel, CSV, or PDF formats. Our chain of custody documentation can be customized to meet your lab’s reporting requirements.
Our couriers will provide direct specimen pick-up, a temperature controlled environment for specimens in transit, and delivery of these requests to/from your laboratory for times when specimens need to be picked up outside of your regular schedule/collection times, or if you are in need of an emergency request.
Stat services are available to be requested Monday-Friday between 8am-6pm, and are typically picked up within 2 hours of the request depending on the pickup location. Weekend requests can be made for established client accounts.
POSITIVE CUSTOMER EXPERIENCES THAT CREATE AN INCREASED RETURN ON INVESTMENT (ROI)
EMPOWER YOUR CLINIC NETWORK
As a comprehensive medical courier & logistics solution, 4QL goes beyond the core activities of pickup and delivery. We empower your organization with the ability to successfully meet the challenges of your specific courier requirements in order to achieve the overall goal of improving your business operations.
Lab administrators and your clinic network have access to full visibility and tracking capabilities to document specimens throughout the entire courier journey, from the time the courier request is made, to pickup, and to delivery. You’ll benefit from our attention to detail, and proven track record of accuracy and accountability.
Your laboratory will benefit from our attention to detail and the ability to provide real-time data details specific to each clinic location that includes, but not limited to:
- Collected from name/location
- Quantity & type of specimen collected
- Identity of courier handling the specimen
- Requested by name, date/time, & any specific instructions
- Actual collection date/time
- Actual delivery date/time
SCHEDULE A DEMO
Schedule a discovery call with our team to discuss your business requirements, and get a full demonstration breakdown of everything 4QL can do for your organization. This option is recommended for re-occurring courier needs.
Get a quick quote
If you are currently a client, or a customer of a 4QL client, you may access your customer portal to easily receive pricing information and begin enjoying your courier services today. If you do not have your login credentials, you may contact us at 678-631-9470.